Recently, support for children with developing disabilities is directed towards the family and also extends to support for parents. The local community and the role of non-profit sectors in providing services to families of children with disabilities are gaining importantance. The aim of the research was to gain insight into the availability of support services, the difficulties faced by service providers in their work and what they see as the current needs of the family. The research gained insight experience of the developer and leader of support programs in associations that provide services to families with children with developing disabilities in Kutina and Petrinja (n = 5). The results show that there are difficulties in the work, such as difficulties in project financing, difficulties in collaboration with parents, difficulties related to inadequate education of experts in institutions and difficulties in maintaining continuity in work. Participants as the current needs of the family recognize the need for professional team services and greater number of services. Improvement of service providers sees in the possibility of writing projects and extending and providing services that are not currently available as well as in further education. The research also identified the specifics related to the role of the program leader where they emphasize professional knowledge, social and communication skills and the importance of professional education.