Academic knowledge based on scientific facts and cognition and shaped into various theoretical approaches and concepts used in working with users, is dominant in terms of education of social workers. Nevertheless, the concepts of user perspective, collaborative relationship and empowerment, emphasize the need for a shift towards complementing academic knowledge with experiential. Beneficiaries of social care as experts by experience play an integral role in the education of social workers. For the inclusion of users in the educational process, the basic preconditions must be met. There are different modalities of inclusion, of which, a pioneering example as far as Croatia is concerned, is practice training organized for students in cooperation with various user organizations. In addition, the diversity of user experience in teaching by users, students and professors should be taken into account and the whole process should be evaluated in order to be able to answer the questions and shortcomings that inevitably arise. An example of good practice is the international network PowerUs, which seeks to expand the importance of the role of user perspective in the education of social workers and maintain relation with other countries that implement some of the modalities of inclusion, whether it is Scandinavian or English model.