Hotels are a type of accommodation belonging to the hotel industry and together with it are essential for tourism. The hotel's operations are accompanied by their operational practices and are carried out in the best way that encourages hotel guests to return to the same. The hotel industry has experienced major changes due to the spread of the Covid-19 pandemic and large travel restrictions. Given the different situations and disasters that can affect any industry, including the hotel industry, it is very important to take measures to address the different challenges associated with the crisis. This paper describes in detail the specific areas for practitioners who manage hotels after and during the Covid-19 pandemic. The aim of this paper is to investigate the effects of the epidemic on the hotel industry. Empirical research will be carried out on the example of hotel companies on the Makarska Riviera. A questionnaire will be developed to carry out the research, which will examine the extent to which the Covid-19 pandemic has affected the operation of the hotel and how long it took them to adapt to the new situation and new sanitary practices. The respondents will be the operational managers of the hotel and the request will be sent by email to hotels on the Makarska Riviera. The result of the work will be what measures hotels, as well as hotel guests, have implemented, what hotels have taken and what they will apply in future tourist seasons. Based on this research, good operational practices will be proposed that could be used in the future regardless of the pandemic. Makarska Riviera was taken because it was in the face of the pandemic in the summer of 2020 it worked and achieved great results.