Emotions in the workplace are an important aspect of every business. It is essential to distinguish term mood and term emotion and know their sources (personality, day of the week and time of day, weather and climate, stress, social activities, sleep, exercise, age and gender). A survey conducted in the assignment shows what individuals believe has the greatest impact on emotions and moods from the mentioned sources. Emotional work plays a big role in every business, which is becoming more and more important when hiring and performing work tasks. In certain situations, emotional work implies on not showing emotion, that is neutrality. Except for good relationships with clients, emotional work is also important for relationships among colleagues. Emotional intelligence is a new age concept that enables business success especially for managers. It is a term that implies recognizing one's own and others' emotions and managing them. It makes business easier because individuals know how to behave according to their own and others emotions. In order to avoid unnecessary downtime, all jobs within the organization must be aligned. The already mentioned survey examined job factors important for job selection and job satisfaction, which can have a great impact on the work environment. More attention should be given to emotions in the workplace by both workers and superiors.